Online reservation guide (How to make a reservation)

From hotel searching to completing a reservation

1. Search
Select a city (required)

Select a city (required) to search.Specify conditions if necessary.

Select check-in date, nights, number of rooms/guests if they are confirmed. If you already know the hotel's name, you can search by the name in roman alphabets or Japanese katanaka.

2. Search Results

Displays search results. Refine search by reselecting criteria provided in the search field.

Select either Advance or Local Payment plan.

About the icons
Advance Payment The plan where the payment is due before the stay and the voucher is provided after the payment. The price includes room price, taxes and service charges. The payment does not need to be made to the hotel; however, if the guests use services such as wining and dining, extra prices will be charged separately.
Local Payment A contract concludes between guests and the hotel and the payment must be made directly to the hotel. Terms and conditions differ for each hotel/services, so details must be read through carefully before completing the reservation.
A.Refine search

Refine the initial search result. Select city, hotel name, check in date, nights, number of room/guests and click "search again" to refine the search result.

B.Search from the map

There are 2 ways to search from the map; either from the center of the city or from the location of tourist attraction and facilities.

B-1.Search from the center of the city

Center of the city will appear on the map. Hotels can be searched by the map location.

Click the map to enlarge the map with location of the hotels indicated.

B-2.Search by landmarks and attractions

Search from major landmarks and attractions to display near by hotels. Click on the list to display near by hotels on the map.

B-3.Refine hotel search by price and facilities

After displaying map at B, search criteria (provided below the map) can be selected such as price range, hotel rank, and facilities.

About the icons and buttons
Hotels included in the search
Hotels excluded from the search
Search for hotels on the map.
C.Average price

1An average price for 1 room/night for the selected city.


D.Favorite Hotel List

Click "add to favorites" on the right side of the hotel search result to add the hotel.


E.Details

Click "Details" at the search result to see hotel details.


3. Make a reservation
Hotel information

Hotel Address, telephone/fax number, facilities, map, recommendation, and room type/plan can be checked on the hotel information tab.

Click "Book Now".

4. Review reservation details
A.Selections

Check the total price for rooms and nights for the selected plan.

B.Room availability and price

○: Available - Real time online reservation. The reservation is completed after the credit card payment, so the payment does not need to be made at the hotel.

△: On demand Reservation - Availability must be confirmed by the hotel. A reply will be send within 3 business days to your email address. The payment must be made by credit card.

The price includes tax and service fees.

C.Select options

Click the checkbox to specify either early or late check-in. The selected option will be reflected to the total price after clicking "confirm".

D.Total price

The total price that will be charged.

E.Remarks/guide, terms & conditions

Cancellation policy and terms & conditions must be read through before filling out your details.

* Reservation is not completed at this moment.
5. Fill in representative information and room assignment
Representative Information

Fill in information about the person who is making the reservation.

Click "Reserve Now" for the plan of your choice, and check price, plan title and details before start filling in guests information.

All fields that are marked required with red text icons are . Make sure to fill in email address, birth date and telephone number correctly.

After filling in all fields, click "specify room type".

A.Specifying room assignment

Fill in information about guests who will be staying at the hotel.
If 2 or more rooms are reserved, please assign guests to each rooms.

B.Requests to the hotel

Fill in if you have any requests to the hotel, although it is not guaranteed that all request will be provided by the hotel.

C.Fill in arrival information

If you have selected either early (before 3PM) or late (After 9PM) check-in, flight information and arrival time must be specified.

If arrival time is not confirmed yet, please call our Online Reservation Center [Hotels].

D.Fill in a questionnaire

Please fill in a questionnaire.

Click "Confirm Details" after filling in all fields.

6. Fill in payment information

Payment information will be required if the rooms are available.

Fill in card type, number, name, expiration date, and payment method and click "Confirm".

For on demand reservation, we will reply to your request within 3 business days after confirming the availability with the hotel. After the reply, please make the payment within 3 days from "Review/Change/Cancel Reservation( English / 简体中文 / 한국어 )" after logging in.

* Contract will be concluded when we confirm the credit card payment.

* If the payment is not completed within 3 days, the reservation will be cancelled automatically.
* A credit card number is required to secure reservation (for the local payment plan as well). If there are any changes or cancellation, fee prescribed by the hotel will be charged to your credit card.
7. Complete the reservation

After completing the reservation, please print a voucher to display at the hotel's front desk.

* Reservation number is required to confirm, change or cancel.

* Sample Voucher

Print the receipt

Click "print the receipt" provided after completing the reservation.